Do I have to live in the state I selected?

No, you do not have to be a resident of the state you select but you do need to be there for your appointment. Our software will confirm you are physically in the state you selected at the time of your scheduled video appointment. This state needs to match the state selected for your medication abortion packet sent in the mail. We cannot provide care outside of the specific states we are licensed to practice. We cannot ship to P.O. boxes, UPS boxes, Fedex shipment centers, etc.

The only exceptions to this requirement are patients in Pennsylvania picking up their kits from a Fedex drop site in New Jersey or Maryland and patients in the District of Columbia picking up medications kits from a Fedex site in Maryland.

How much does it cost?

The $289 fee includes a consultation with a board-certified physician, the medication kit sent overnight, 24/7 call service, and coordination of follow-up care if needed. For patients who self-report a financial need, we offer a $239 discounted rate and work directly with abortion funds to help further reduce economic burdens.

We accept credit/debit cards with Visa, Mastercard, Discover, or American Express logos. Our billing statements read “AOD”. We use the mailing address provided at your intake – not the address on your credit card – for sending medications. Check our resources page if you need help with funding. We cannot provide refunds after medication kits have been shipped.

Do you take insurance?

Not yet. People with private health insurance are unlikely to meet their deductible for abortion care in most cases.

A number of the states we serve provide state health insurance (Medicaid) to cover abortions. If you are in California, Connecticut, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, New Jersey, New Mexico, New York, Oregon, Vermont or Washington you may qualify for state funding to cover your abortion if you choose a provider who accepts Medicaid in your state. The income threshold may be higher when you are pregnant, depending on your state. If this is an important option for you, please see our resources page to find providers in your area who accept Medicaid or private insurance. AOD does not accept Medicaid or insurance of any kind.

Is my information secure?

Yes. We use secure platforms that meet federal and state privacy standards. By law your personal health information will not be shared outside of our service unless you give permission or we need to transfer your care directly to another provider in person. We do work with research partners to assess anonymous data and improve long term access to medication abortion. We will never sell your data for marketing purposes.

Why do you require a pregnancy test?

Pregnancy is not the only reason to miss a period. We don’t want you to spend time and money on our service if you are not actually pregnant. If your drug store pregnancy test is negative we ask that you see another healthcare provider to discuss other reasons why you may have missed a period. We do not require patients to show evidence of a positive pregnancy test on their video visits; we simply request that you do one.

Do you require an ID?

Yes. Some states have strict rules about minors getting abortions. So we require a valid photo ID with a date of birth if you are seeking care. Types of IDs include driver’s licenses, state ID cards, military IDs, and passports. We cannot accept screenshots or photocopies of your ID; it has to be the physical card or document.

Why don’t you take care of people under age 18?

Some states have strict rules about minors getting abortions. There are also federal rules about how old you must be to consent for online payments. We hope to work with abortion funds to address this in the near future.

Why do you only go to 9 weeks?

Medication abortion is very safe to 11 weeks, but our platform is not built to manage pregnancies more than 9 weeks at the time of intake. If you are between 9 and 11 weeks from your last period you can still get a medication abortion but it should be with a different provider. Please see our resources page for other options.

How soon can I get an appointment?

You may submit intake information by selecting the Get Care or Schedule Appointment buttons from our homepage. Appointment slots are first come, first serve and include evenings and some Sundays. Most patients are able to schedule same day or next day. We assure you that overnight shipping (5pm Eastern) is standard and that medication abortion is very safe to 11 weeks of pregnancy.