What if I change my mind?

Our service is best for people who are sure of their decision. If you are unsure of your decision to end your pregnancy or if you want to talk with a counselor about other options, please visit our resources page.

If you decide you do not wish to use our services after scheduling your appointment, please use the link in your scheduling confirmation email to cancel your appointment.

If you talk to the doctor and change your mind later, please contact us by the urgent administrative phone number given during your appointment. We cannot provide refunds after medication packets have been mailed. If abortion by mail is not a safe option for you based on your doctor’s professional assessment during your visit, we will provide referrals for in person care.

Do you prescribe birth control?

We can call-in prescriptions to local pharmacies for no extra charge. Feel free to ask your clinician at the secure video visit any questions you have about birth control. We are happy to provide resources and answer questions about common birth control methods.

I finished my appointment. Where is my medication kit?

Medication packets are sent by overnight shipping Monday-Friday approximately 5pm Eastern. Please check the tracking number sent to your email to see where yours is. The COVID-19 pandemic has slowed shipping worldwide, but most AOD packets will arrive within 2 days of shipment. Please do not call us about shipping delays as we do not control operational or weather issues related to nationwide shipping. Please instead instead contact the shipping company directly if you would like extra updates about delivery times.