Medication packets are sent by overnight shipping Monday-Friday approximately 5pm Eastern. Please check the tracking number sent to your email to see where yours is. The COVID-19 pandemic has slowed shipping worldwide, but most AOD packets will arrive within 2 days of shipment. Please do not call us about shipping delays as we do not control operational or weather issues related to nationwide shipping. Please instead instead contact the shipping company directly if you would like extra updates about delivery times.